Privacy policy
Data protection
We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Collection, processing and use of personal data
You can visit our site without giving any personal information. We only store access data without personal reference, such as the name of your Internet Service Provider or the page from which you are visiting us. These data are evaluated solely for the purpose of improving our offer and do not allow any conclusion to your person. In our online shop, we process your personal data to carry out your order, to analyze the use of the website by you and to carry out a risk assessment by a third party (s.u.). Any further use of your stock data for the purposes of advertising, market research or for the needs-based design of our offers requires your express consent. You can object to the processing and use of your personal data for purposes of advertising as well as market and opinion research at any time.
2. Use and disclosure of personal data
If personal data is provided, VELUX will of course comply with the data protection regulations. The collection, storage and use of personal user data (such as name, e-mail address) is exclusively subject to the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). If your order is placed via our online shops, your data will be forwarded to the shipping company responsible for the delivery, insofar as this is necessary for the delivery of the goods. To process payments for orders via our online shops, enter your data directly with our payment service provider Afor - Working Group for Optimal Rationalization GmbH, Am Karpfenteich 24, 22339 Hamburg. If you consent to the risk assessment, this payment service provider will use us to collect or use probability values for the purpose of deciding on the establishment, implementation or termination of the contractual relationship, including, among other things, address data. A transfer of your payment data will be made to the credit institution charged with the payment. A transfer of your data to other third parties will not take place without your explicit consent, unless we are obliged to return your data, for example due to a court order or official order.
3. Data security
Your personal data is encrypted using Secure Socket Layers (SSL) over the Internet. This is a sophisticated security system for the Internet to protect and secure your information. We take reasonable steps to protect the personal information transferred from your computer to our website from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
4. Use of cookies
We use cookies on various pages to make the visit to our website attractive. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive after the end of the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer on your next visit (so-called persistent cookies). Our partner companies are not permitted to collect, process or use personal data via cookies via our website. Detailed information on the use of cookies on our website can be found here.
5. Web Analysis (Piwik)
VELUX Deutschland GmbH uses for the platform http://planung.velux.de Piwik, an open-source software for the statistical evaluation of visitor access. Piwik uses so-called "cookies" (see above under 4.), which allow an analysis of the use of planung.velux.de by you ("Tracking"). The information generated by the cookie about your use of this website is stored on the server of VELUX in Germany. The IP address is anonymized immediately after processing and prior to its storage. You can prevent the installation of the cookies by a corresponding setting in your Internet browser; However, we would like to point out that in this case you may not be able to use all functions on planung.velux.de in full. By using this website you agree to the processing of the data collected about you.
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